In the app (fastest)
Open Birikko and go to Settings → Profile → Delete account. Your identity is already verified there, so the request is applied immediately: the moment you confirm, your data is deleted and cannot be recovered.
Request deletion of your Birikko account
You can permanently delete your account and your data. Deletion is immediate and cannot be undone — this page explains exactly what it covers and how to request it.
How to delete
If you cannot access the app
Write to privacy@slyteknoloji.com from your account's e-mail address with the subject "Account deletion request". We only act on requests sent from the account's own address — this prevents anyone else from having your account deleted.
For e-mail requests we first verify that the sender owns the account, then complete the request. The statutory maximum is 30 days; in the app we do not wait for it.
What gets deleted
Once deletion completes, the following are permanently removed:
- Your account details: e-mail address, display name and sign-in provider link
- Every income and expense transaction you entered
- Your categories, budget limits and savings goals
- Your subscription tracking records and renewal reminders
- Your ledger memberships and roles
- Your device notification tokens
What is not deleted
There are three exceptions, and the reason for each is below:
Invoice and payment records
Retained for 10 years as required by tax legislation. These records are kept solely for financial and legal compliance and are never used anywhere in the product.
Transactions you entered in shared ledgers
In ledgers where you were only a member, the transactions you entered stay in the ledger and their authorship is anonymised as "deleted user". Those records belong to the household's shared budget history rather than to you alone; removing them would corrupt the past budgets and reports of the other family members.
Server and access logs
Retained for 2 years under Turkish statutory requirements. These records are kept for security and legal compliance only; they are never used anywhere in the product, nor processed in association with your account.
If you own a ledger
If a ledger you own still has other members, your deletion request is rejected. Nothing is queued; your account stays exactly as it is until you clear the blocker. Otherwise those people would lose access to their own household records.
- Transfer ownership to another member of the ledger, or
- Delete the ledger entirely — this removes its whole transaction history for every member.
If a ledger you own has no other members, it is deleted along with your account.
What happens next
We receive the request
From the app or by e-mail. For e-mail requests, we verify that it came from the account's own address.
Your data is deleted immediately
Within the same operation that receives the request, the data listed above is irreversibly deleted from our primary database and your authentication account is closed. There is no waiting period and deletion cannot be undone.
Backups fall out of retention
Copies taken before the moment of deletion may remain in the encrypted backups we keep for disaster recovery. They are never written back into live systems and disappear once the backup rotation cycle completes, within 14 days at the latest.
Cancel your subscription separately
Deleting your account does not cancel your Premium subscription. Because billing runs through Apple or Google, you must cancel there: on iOS, Settings → your Apple Account → Subscriptions; on Android, Google Play → Menu → Subscriptions.
Questions
For anything about the deletion process, reach us at privacy@slyteknoloji.com.